shipping & returns

shipping policy

HI THERE!

All orders are shipped via Canada Post from Toronto, ON in Canada.

Some packages/orders are tracked and some are not (depends on the item).

Shipping fees are calculated upon checkout according to your items and your location. Tracked orders will come with a tracking number!

Currently, we are only shipping to Canada and USA.

Your order will be shipped within 1-3 business days of processing time and the estimated standard shipping times are (normally) as follows:

Canada : 3-10 business days
United States : 5-18 business days

Due to the nasty COVID-19 pandemic, there is no guarantee on any delivery times.

Unfortunately, there may be delays as postal services are very busy right now - but we promise, we want you to get your order as fast as possible and we are doing everything that we can! :)

If a merchandise is out of stock (backordered), then you will be notified via Email.

free shipping

Orders over CAD$60 within Canada via Canada Post Regular Parcel with tracking.

Orders over CAD$80 to US via Canada Post tracked packet US.

shipping cost

Canada

Standard Shipping Express Shipping

$1 ~ $59.99 $60~ $1 ~ $60 $60~

ON/QC : $11 $0 Not available

Other province: $15 $0 $32 $38

Standard Shipping Expedited Shipping

$1 ~ $79.99 $80~ $1 ~ $79.99 $80~

U.S. $17 $0 $34 $40

** All currency are CAD $

International Shipping

International customers might pay applicable sales tax, duties and customs charges which are determined by your local government and varies by country.
Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges.

** Currently, Shipping available to Canada & US only **

returns & exchanges

Unfortunately, due to the COVID-19 pandemic, we are currently not accepting refunds or exchanges. However, please let us know if you have any problems with the order and we will try to figure out a solution with you! We want you to be happy with your order :)

All handmade items and earrings are not returnable if it's not seller's fault.